Volcano Tours realizes the importance of your personal privacy. Although we may collect certain information to provide the best service possible, we will not provide any of your personal information to a third party unaffiliated with our company.
However, in order to give you a great tour, and to monitor our website traffic, we may collect information from you. This may include, but is not limited to, your name, address, telephone number, fax number, e-mail address, IP address, and your credit card information.
Concerning your credit card, we will only collect this information to process payments and refunds. We highly respect your rights to your finances and personal privacy.
Our website analytics will automatically collect your location, your IP address, and other information that you would also send to just about any other website. However, as stated, this information will only be used to monitor our website traffic. It will never be sold or given to anybody.
We are not responsible for surveillance from third parties who we are not affiliated with while accessing Volcano Tours. This can include but is not limited to, your internet service provider, employer, hackers, or government agents.
As a client who has either expressed interest in or has purchased one of our Volcano Tours, you may also receive further messages from us. These are only sent as long as you are okay with them. You can unsubscribe at any time.
Volcano Tours is subject to all United States laws and legal processes. We will process and utilize all of your personal information in accordance with the legality allowed by all U.S. laws and the Constitution.
What Personal Information Does Volcano Tours Collect?
Typically, the only personal information we will collect includes your name, telephone number, billing address and information, IP address, and your credit card information. Each of these things is handled with the utmost care and sensitivity.
When Does Volcano Tours Collect Your Information?
Our website, like most websites, will naturally collect your general location and IP address when you visit our website. All other information is only collected when it is given to us by yourself personally.
How Does Volcano Tours Use Your Information?
We will use your information to contact you when you have expressed interest in one of our Volcano Tours packages or services. Additionally, we will use credit card information to process payments solely agreed upon by all parties. We may also use your personal information to help ourselves improve our products and services. This may help us to continue learning about who our target clients are, and what Volcano Tours packages will work best for incoming clients.
How Does Volcano Tours Protect My Information?
As stated, we take your privacy very seriously. Outside of protecting your personal information with our best personal efforts, we will also routinely protect our website and online systems from security breaches. We do our absolute best to protect your personal information since the integrity of our company is always at stake when we are trusted by our clients with private information.
Credit cards are processed using only the best online security systems possible. We reserve the right to update and further encrypt all credit card information supplied to us so that we can help keep your finances safe.
Does Volcano Tours Comply with all Applicable Laws?
Volcano Tours respects all of the laws and legal processes of the United States of America. This includes, but is not limited to, the Fair Information Practices, the California Online Privacy Protection Act (CalOPPA), the Children Online Privacy Protection Act (COPPA), and CAN-SPAM Act.
According to Fair Information Practices, Volcano Tours Will:
- Notify you within 7 business days of any sort of data breach
- Notify users of data breach both via e-mail and online website notification.
- Agree to the individual redress principle.
According to CalOPPA Requirements, Volcano Tours Will:
- Allow anonymous visits to our websites.
- Honor Do Not Track (DNT) browser mechanisms.
According to the COPPA Requirements, Volcano Tours Will:
- Not collect any personal information from children under 13.
- Not market to children under 13.
According to the CAN-SPAM Act Requirements, Volcano Tours Will:
- Not use false or misleading header information.
- Not use deceptive subject lines.
- Identify pertinent messages as advertisements.
- Tell recipients our location.
- Tell recipients how they can opt out of future e-mails.
- Honor all opt-out requests promptly.
- Monitor what others are doing on our behalf.
If for any reason you want to be removed from our mailing list or to change your personal information, please email us.